We know that hospital bills and health insurance claims can be confusing. Having and understanding this information, will allow you to focus on your healthcare needs. We also have created a guide to help you better understand our hospital charges, patient billing process and to answer some of the most frequently asked questions we receive regarding your bill.
If you have specific questions about your bill, call the South Pointe Hospital Patient Financial Services Department at 216.445.6249 or 866.621.6385 (toll-free) weekdays between 8:30 a.m. to 4:00 p.m.
Medicaid and Social Services Support
South Pointe Hospital partners with MedAssist and Human Arc to assist patients through the process of applying for Medicaid and directing patients to other social services agencies for support and services. If you have questions about how to apply for Medicaid or what social services support may be available for you, please click on one of the links to be connected with MedAssist or Human Arc (General Information) or Human Arc (Prescription Assistance) for additional information.
Hospital Charges
The State of Ohio requires that hospitals provide a list of charges on their websites. To view these charges click here.
Billing Process
South Pointe Hospital’s Patient Financial Services Department promises to make the billing process as easy as possible. Click here to learn more.
Online Bill Payment
South Pointe Hospital announces "Quick Pay" – a new online bill payment feature. Patients can now pay their South Pointe hospital bill online using MasterCard, Visa, American Express, Discover or electronic check through the MyAccount Web site. Click here to go directly to Quick Pay.
MyAccount
Click here to access MyAccount and follow the instructions to pay your bill online.
Need additional help?
Financial Assistance Program
To learn more about South Pointe Hospital’s Financial Assistance Program click here.
Sample of Hospital Bill
To see an example of a hospital bill with definitions of the information click here.